FLAGGED ORDERS

Due to chargebacks taking place with some orders we reserve the right to cancel any order that is flagged by Shopify as potentially fraudulent. 

PRE-ORDER POLICY 

- We offer a 3 day grace period if you change your mind. You may cancel your order without penalty within that time. 

- If you would like your pre-order cancelled outside the 3 day grace period, you will be charged a 10% cancellation fee of the total order value.
https://www.thefeistylizard.com.au/pages/pre-order-policy

If you placed an order with Afterpay you cannot get a ref

RETURNS

Please order carefully. We don't usually offer refunds if you simply change your mind or order the wrong item.

If you are eligible for a return, your item must be unused, in the original packaging and in the same condition that you received it.
Our refund policy lasts 14 days for goods that are either faulty, have been wrongly described, are different to the product purchased on the website or don’t perform as advertised. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.