GRADING SERVICE DISABLED DUE TO COVID-19 STAGE 4
PSA turnaround times start on the day after the order is entered into processing.
PACKAGE ARRIVED AT PSA
PSA is currently experiencing a delay of 3-4 weeks from the time of delivery, to enter an order into processing. PSA turnaround times start on the day after the order is entered into processing.
PACKAGE ARRIVED AT PSA
Ember rewards cannot be used for our grading service - sorry!
Which cards can I grade?
We currently accept submissions for regular sized Pokemon, Yu Gi-Oh & Dragon Ball Super trading cards.
Please contact us to find out when the next over $99USD submission is.
How do I find the value of my card?
Your raw trading card must have a trollandtoad.com price of $99USD. Simply jump onto the Troll & Toad website and locate your card to get it's value.
PLEASE CONTACT IF YOUR CARD EXCEEDS THE $99USD RAW VALUE.
This will require a different service.
How long does PSA take to grade cards?
PSA is experiencing a high volume of submissions, and as a result, submission processing times have been impacted. Estimated turnaround time may change at any time, but we will keep your submission updated on the website for you to view at any time.
How should I pack my cards?
To avoid further handling of your cards, they must be sent in a penny sleeve and placed inside a Toploader/Card Saver/Semi Rigid Card Sleeve with a post-it note stuck to the penny sleeve and sitting out the top - like below;
Can you guarantee a grade?
We cannot guarantee a grade, but we are more than happy to give you our professional opinion before sending.
How do we know which cards is yours?
We submit your cards in the exact order in which you submit your form. Each card will get a specific line number in our submission and is graded and sent back in that exact order. If you submit a single card, it will have its own specific line number.
Where do I send my cards?
Once you have completed your purchase, please submit your cards to;
The Feisty Lizard
PO Box 8060
Northland Centre 3072
Please email/Facebook message us to confirm you have sent your card/s
It is your responsibility to ensure that your cards arrive safely to The Feisty Lizard store. We recommended that you send your cards with tracking. Insurance is also a good idea for expensive cards.
When do we send your cards to PSA?
We send your cards within 1 business day of the submission due date.
No insurance is used when sending to PSA due to the excessive customs costs, and delays it may cause.
PSA do however insure your cards on the way back from grading.
All submitted cards are sent express to PSA and usually arrive around 3-5 business days from Melbourne. Additional insurance fees can be applied for more expensive cards if you prefer.
What are the PSA grading stages?
Once PSA has unpacked our submission, the grading process will begin and the turnaround clock starts. You can read about the process here. Any updates will be viewable here as we progress through the grading process.
When will I get my cards back?
PSA will return the cards back to Australia with 3-7 business days of completing using priority shipping and insurance. We will be in contact with you once your freshly graded cards have been returned. Tracked return shipping is covered by this service, but if you prefer express shipping, that can be selected at checkout.
Pick up is available by appointment from Reservoir 3073
PSA is currently experiencing a high volume of submissions, and delays due to COVID-19 and as a result, submission processing times have been impacted.